Quick workflow in one minute
Keyword, message, done. For anything more, open the same workflow in the builder.
tiaki is launching soon. Here’s a sneak peek at what’s coming.
Workflow automation · Conversations and customers
Comments turn into customers. All on their own.
Someone writes “INFO” – tiaki replies, sends the documents, follows up and creates the contact. You set up the flow once and see every step.
- 1TriggerComment contains “INFO”
- 2Reply publiclyThree variations, with a natural pause
- 3Message“Want us to send you the details?” with a button
- 4MessageJobInfo.pdf and “How can we reach you?”
- 5If – thenNo reply by noon?Reply received: continueNothing: follow up kindly
- 6ActionAdd tag “Applicant”, notify the team
What workflow automation can do
Conversations that keep going on their own.
On Instagram and Facebook, following each network’s rules – and always in a way that keeps you in the picture.
Builder with if – then
Wait, follow up, branch, add tags, award points – block by block, just the way you need it.
Keywords, the way people actually type
Upper or lower case, with or without accents, with an exclamation mark – tiaki recognizes the keyword. Exclusion words keep unrelated comments out.
Replies with variety
Several variations take turns, with natural pauses in between. So every reply sounds lively.
Contacts create themselves
Anyone who reaches out is in your contacts – with history, tags and lead status from “New” to “Won”.
Your team is in the loop
When things get serious, tiaki lets your team know. If you reply yourself, the automation waits until you’re done.
Forms and email included
A form on your landing page can start a workflow, too – and an email with a download link is one of the building blocks.
Clean under German law
Messages go to people who asked for them. tiaki stores consent with the time and wording.
Connected to your tools
Through the API and webhooks, your newsletter service or your CRM picks up new contacts automatically.
How to get started
Your first workflow in four steps.
1
Schedule a post and announce the keyword: “Comment INFO below.”
2
Fill in the Quick workflow: keyword, message, documents.
3
tiaki replies, sends and follows up – fittingly, every time.
4
In your contacts you see who reached out, and you handle the rest personally.
Everything works together
From comment to job.
Post with a keyword
When scheduling, you attach the workflow right to your post.
Inbox
Every reply, every message and every comment in one place.
Contacts
Every conversation becomes a contact with a lead status.
Landing pages
Forms start workflows and fill your contacts.
Questions
What you want to know.
Is this an alternative to ManyChat?
Yes – with post planning, Inbox, contacts and Google reviews in the same app, made in Germany and at a fixed price per plan.
Does tiaki reply to every comment?
tiaki replies to the keyword you announce in your post. Complaints and questions without the keyword land in your Inbox.
How many workflows can I set up?
Depending on your plan, two to ten active workflows; for agencies, two per workspace. The number of contacts is unlimited.
Is my account safe?
Yes. Varying replies, natural pauses and the rules of Instagram and Facebook are built right in.
Can I pass contacts on?
Yes, as CSV or vCard, or automatically through the API to your newsletter service.
Goes well with
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Ready for more conversations?
We’d love to show you workflow automation in person · All features