Gets what people mean
tiaki reads the intent behind every comment and every review and knows what fits next.
tiaki is launching soon. Here’s a sneak peek at what’s coming.
AI replies · Conversations and customers
Every reply. Just like yours.
Praise under your post, a question on Instagram or a new Google review: tiaki reads along, understands what it’s about and has the right reply ready for you – in your voice, with your name. All that’s left is to tap “Send”.
What AI replies can do
Every interaction gets the right reply.
Comments and reviews – understood, sorted, answered.
Replies in your voice
The AI knows your company profile and writes the way you speak. tiaki adds the right greeting and sign-off.
One tap and it’s sent
You read the suggestion, change a word if you like and send it. That’s all there is to it.
Praise answers itself
If you like, tiaki replies to positive comments and five-star reviews automatically – using your templates, worded a little differently every time.
A thank-you for every heart
When all you get is an emoji, tiaki says thanks on Facebook with a “Like”.
What matters comes to you
When a reply deserves your personal touch, tiaki flags it for you right away – at the very top of your Inbox.
Rules for every location
You decide how tiaki replies – for the whole workspace or for each location individually.
Messages come along too
Direct messages arrive pre-sorted in your Inbox, and your workflows reply to keywords all on their own.
How tiaki replies with you
Three steps to replies that practically write themselves.
1
Connect Instagram, Facebook and your Google profile.
2
Decide how tiaki should reply: suggest replies or answer praise automatically.
3
Sit back – and only approve what matters to you.
Everything works together
A suite that thinks ahead.
Questions
What you want to know.
Does the AI just write whatever it wants?
No. The AI makes suggestions, and you decide. tiaki only replies automatically if you switch it on – and then only to praise, using your templates.
Will it sound like me?
Yes. The AI knows your company profile and your voice, and tiaki adds the right greeting and sign-off.
What are AI replies for?
For comments on Instagram and Facebook and for your Google reviews. Direct messages arrive pre-sorted in your Inbox and run through your workflows.
Can I set my own rules for each location?
Yes – for the whole workspace or for each location individually.
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Learn moreReady for replies that practically write themselves?
We’d love to show you AI replies in person · All features