Post planning
Plan posts for Instagram, Facebook and Google in the content calendar, approve as a team and publish on time – in the same place as your workflows.
tiaki is launching soon. Here’s a sneak peek at what’s coming.
ManyChat alternative · Comment to direct message
The ManyChat alternative. Right inside your suite.
With tiaki you reply automatically to comments and messages on Instagram and Facebook: keyword, direct message, materials, contact in the CRM. And right where your posts, your Google profile and your landing pages come together, too.
How it works in tiaki
What you know from ManyChat – in tiaki.
Comment to direct message
Someone writes a keyword under your post – tiaki replies publicly and sends the direct message with your materials. On Instagram and Facebook.
Learn moreQuick Automations
The Quick workflow is ready in a minute: keyword, message, done. For anything more, you open the same workflow in the builder.
Learn moreFlow Builder
In the builder with if – then, you wait, follow up, branch, add tags and award points – building block by building block.
Learn moreKeywords and reply variations
tiaki recognizes the keyword in upper or lower case, with and without umlauts. Exclusion words keep unrelated comments out, and several reply variations take turns with natural pauses.
Learn moreTeam inbox
Messages and comments from Instagram and Facebook in one list, pre-sorted into inquiry, question, praise and complaint – with assignments, notes and lead status.
Learn moreContacts with tags and fields
Anyone who writes, comments or submits a form is in your contacts – with history, tags, custom fields and lead status. The same person on Instagram and Facebook becomes one contact.
Learn moreCollect email addresses
Anyone who wants updates confirms via double opt-in. tiaki stores the consent with time and wording, and every marketing email carries an unsubscribe link.
Learn moreZapier and APIs
Via the API and webhooks, your newsletter service or CRM picks up new contacts automatically – also via Zapier and Make. Export as CSV, vCard and JSON.
Learn more
More in one suite
And everything else is already there.
Google profile and reviews
Manage opening hours, updates and photos on Google, reply to reviews and collect new ones with a review link and QR code.
Landing pages with forms
A page for every promotion – with form, download and appointment. A legal notice and privacy information appear on it automatically, and every form can start a workflow.
Workspaces for your team
One workspace per location, topic or client, clear roles and approvals. Everyone signs in with a two-factor code.
What ManyChat can do
What ManyChat offers.
ManyChat is a chat marketing platform from a US-based provider. It automates conversations on Instagram, Facebook Messenger, WhatsApp, TikTok, Telegram, via SMS and email from one account.
- Automated direct messages in response to comments on Instagram posts, Reels and Facebook posts, with keywords to include and exclude.
- Further Instagram triggers such as Story replies, Story mentions, Live comments, ads and entry links.
- A visual builder (“Flow Builder”) with conditions, delays, randomizer and data collection in the chat, plus simplified “Quick Automations”.
- Sequences with message series over several days and broadcasts to all or filtered contacts.
- A team inbox with assignment, internal notes, labels, saved replies and a mobile app.
- Contacts with tags, custom fields, segments and import.
- AI features as an add-on, including AI replies from a knowledge base and connecting your own AI accounts.
- Integrations with services such as Zapier, Google Sheets, HubSpot, Mailchimp and Stripe for payments in the chat.
Who it’s for
Who tiaki is the right alternative for.
tiaki is a good fit for businesses, agencies and partners who reply automatically to comments and messages on Instagram and Facebook, handle inquiries as a team and collect contacts with consent – and also manage posts, Google profile, reviews and landing pages in one place. tiaki focuses on Instagram and Facebook. If you need WhatsApp, TikTok, Telegram or SMS, work with sequences and broadcasts, process payments in the chat or want an AI agent to reply using its own knowledge base, ManyChat is the right choice.
Switching
Three steps to tiaki.
Create a workspace
Set up tiaki for your business or your clients and connect Instagram and Facebook – with one workspace per location, topic or client.
Build your first workflow
Set up a Quick workflow: keyword, message, materials. You can add more steps in the builder at any time.
Publish a post
Schedule the matching post with the keyword – and watch inquiries land in your Inbox and new contacts in your CRM.
Questions
What you want to know.
Is tiaki an alternative to ManyChat?
For automated replies to comments and messages on Instagram and Facebook: yes – with keyword, direct message, builder, Inbox and Contacts. ManyChat also covers channels such as WhatsApp, TikTok, Telegram and SMS; tiaki combines automation with post planning, Google profile, reviews and landing pages.
Which networks does workflow automation in tiaki work with?
Instagram and Facebook. In addition, a form on your landing page can start a workflow, and an email with a download link is one building block in the flow.
How does tiaki handle consent?
Messages go to people who asked for them. Anyone who wants updates by email confirms via double opt-in, and tiaki stores every consent with time and wording. Responsibility for its own content remains with the business.
What happens if my team replies themselves?
Then the automation waits until you’re done. If things get serious, tiaki alerts your team.
Can I transfer my contacts to other programs?
Yes. You export your contacts as CSV, vCard or JSON. Via the API, webhooks, Zapier and Make, new contacts go automatically to your newsletter service or CRM.
Where does tiaki come from?
tiaki is a service from Germany – for businesses, agencies and partners who want to manage their social media presence in one place.
Sources
Where the information about ManyChat comes from.
Information about ManyChat based on the provider’s public pages, retrieved on Sept 30, 2026. ManyChat is a trademark of its owner; tiaki is not affiliated with ManyChat.
Like the idea of everything in one place?
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