tiaki is launching soon. Here’s a sneak peek at what’s coming.

Market overview · Chat automation

ManyChat at a glance. Neutral, with sources.

ManyChat automates conversations on Instagram, Facebook Messenger, WhatsApp, TikTok and other channels. ManyChat is best known for its “comment to message” automation: anyone who comments with a keyword automatically receives a direct message. Since March 2026, billing has been based on active contacts per month.

What ManyChat can do

What people value ManyChat for.

  • Comment-to-DM automation for posts and Reels, with keywords and rotating public replies
  • Lots of triggers: story replies, keywords in messages, tracked links, story shares, live comments
  • Quick-to-set-up “Quick Automations” alongside a visual flow builder
  • Shared inbox with assignment, notes, saved replies and a mobile app
  • AI replies from your own knowledge base and AI intent recognition from Pro up
  • Free to start; Essential and Pro come with a 14-day free trial
Pricing

What ManyChat costs.

  • Free: $0 – 25 active contacts / month, 2 channels, up to 4 automations, 1 user
  • Essential: $17 / month ($14 / month billed annually) – 250 active contacts included, then billed per contact, 2 users
  • Pro: $39 / month ($29 / month billed annually) – 2,500 active contacts included, AI features, 3 users
  • Business: $99 / month ($69 / month billed annually) – 7,500 active contacts included, all channels, 5 users
  • Advanced: $199 / month ($139 / month billed annually) – 25,000 active contacts included, 10 users

Information according to the provider, retrieved on Sept 30, 2026, without guarantee · ManyChat pricing page

Who it’s for

Who ManyChat is made for.

ManyChat is a good fit for creators, online shops and brands that want to automate lots of conversations on Instagram and other messengers and build their own flows to do it.

And tiaki?

Everything in one place for your business.

tiaki has “comment to message” workflow automation, too: anyone who comments your keyword automatically gets your reply as a message and is added as a contact. On top of that, you plan posts for Instagram, Facebook and Google, answer messages in the Inbox and reply to Google reviews right from tiaki, and keep your Contacts up to date – on servers in Germany.

Questions

What you want to know.

How much does ManyChat cost?

Free costs $0 (25 active contacts a month). Essential costs $17 a month, Pro $39, Business $99 and Advanced $199; paid annually, it’s $14, $29, $69 and $139 a month respectively. Prices exclude taxes and depend on the billing country (as of Sept 30, 2026).

What is an active contact on ManyChat?

According to ManyChat’s help center, it’s anyone who interacts through ManyChat during the billing month – for example by message, comment or story reply. Beyond the included allowance, you’re billed per contact; you can set a spending cap.

Is ManyChat available in German?

ManyChat’s website is available in English, Spanish and Portuguese; no German version is listed there.

Sources

Where the information comes from.

  1. ManyChat – Pricing
  2. ManyChat Help – Active Contacts
  3. ManyChat Help – Choosing a plan
  4. ManyChat Help – Essential plan
  5. ManyChat Help – Pro plan
  6. ManyChat Help – Instagram comment trigger
  7. ManyChat Help – Inbox
  8. ManyChat Help – AI Replies
  9. ManyChat on the App Store (provider address)
tiaki is launching soon

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